Privacy Policy

1. Introduction

Sedco Noble Dubai LLC ("we," "us," "our," or the "Company") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, services, or interact with us.

This policy complies with international data protection regulations including:

• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - United States
• Personal Data Protection Law (PDPL) - UAE
• Other applicable regional privacy laws

By using our Service, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Service.

2. Information We Collect

We collect only the information necessary to provide and improve our services. The types of information we collect include:

2.1 Information You Provide Directly

• Account Information: Name, email address, password (encrypted), and optional profile information if you create an account
• Contact Information: Name, email address, phone number, and company details when you submit inquiries or contact forms
• Comment Information: Name, email address (not publicly displayed), website URL (optional), and comment content when you post comments on our blog
• Communication Records: Emails, messages, and correspondence you send to us
• Business Information: Company name, industry, transaction details, and related business information for service provision

2.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, device type, operating system, and unique device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, search queries, and navigation patterns
• Location Data: General geographic location derived from IP address (country/city level, not precise coordinates)
• Cookies & Tracking Technologies: Information collected via cookies, web beacons, and similar technologies (see Cookie Policy below)
• Log Files: Server logs containing IP addresses, access times, requested URLs, and referral URLs

2.3 Information from Third Parties

We may receive limited information from third-party services you choose to connect with (e.g., social media platforms if you use social login), subject to your permissions and their privacy policies.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

• Process and respond to your inquiries, requests, and service applications
• Provide access to our services, features, and content
• Manage your account and authenticate your identity
• Enable commenting, likes, and other interactive features
• Deliver email notifications and updates (with your consent)
• Route communications through our central email desk as specified in our Terms of Service

3.2 Communication & Support

• Respond to your questions, comments, and support requests
• Send administrative notices, updates, and changes to our services or policies
• Provide customer support and technical assistance
• Notify you about replies to your comments or interactions

3.3 Improvement & Analytics

• Analyze usage patterns to improve our services, website functionality, and user experience
• Conduct research and analytics to understand user preferences and trends
• Test new features and functionality
• Prevent fraud, abuse, and security threats

3.4 Legal Compliance

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from government authorities
• Enforce our Terms of Service and other agreements
• Protect our rights, property, and safety, as well as that of our users

3.5 Marketing (With Your Consent)

• Send promotional emails, newsletters, and marketing communications (you can opt-out at any time)
• Display personalized content and advertisements (where applicable)

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Consent: When you provide explicit consent (e.g., for marketing emails or cookies)
• Contract Performance: To fulfill our contractual obligations and provide requested services
• Legitimate Interests: To improve our services, ensure security, and prevent fraud (where our interests do not override your rights)
• Legal Obligation: To comply with applicable laws and regulations

5. Third-Party Data Sharing Policy

Our Commitment: We DO NOT sell, rent, lease, or trade your personal data to third parties for their marketing purposes. We do not monetize your data.

We may share your information only in the following limited circumstances:

5.1 Service Providers (Under Strict Agreements)

We may share data with trusted third-party service providers who assist us in operating our Service, subject to strict Data Processing Agreements (DPAs) that require them to:

• Use data only for specified purposes
• Implement appropriate security measures
• Not disclose data to other parties
• Delete data upon termination of services

Examples include:

• Email Delivery Services: Trusted email service providers (e.g., SendGrid, Mailgun) to deliver transactional and marketing emails securely
• Hosting & Cloud Services: Secure cloud infrastructure providers to host our website and store data
• Analytics Providers: Analytics services (e.g., Google Analytics) to understand website usage (with anonymized data where possible)
• Payment Processors: If applicable, secure payment processors for transactions (we do not store full payment card information)

5.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, including:

• Compliance with subpoenas, warrants, or legal processes
• Responding to government requests for information
• Protecting our legal rights and preventing illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5.4 With Your Explicit Consent

We may share your information with third parties when you explicitly authorize us to do so, such as when you choose to connect social media accounts or use third-party integrations.

6. Data Security Commitment

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

6.1 Technical Safeguards

• Encryption: All data transmission is encrypted using HTTPS/TLS (Transport Layer Security) protocols
• Secure Storage: Personal data is stored on secure servers with access controls and encryption at rest
• Password Security: Passwords are hashed using industry-standard algorithms (Argon2id) and never stored in plain text
• Access Controls: Role-based access controls limit data access to authorized personnel only
• Network Security: Firewalls, intrusion detection systems, and regular security monitoring

6.2 Organizational Safeguards

• Regular security audits and vulnerability assessments
• Employee training on data protection and security best practices
• Strict confidentiality agreements for all personnel with data access
• Incident response procedures for security breaches

6.3 Compliance Standards

• Adherence to ISO 27001 security management standards (where applicable)
• Compliance with GDPR, CCPA, and other regional data protection regulations
• Regular reviews and updates of security practices

Important Note: While we implement robust security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

7. Cookie Policy & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized features.

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic functionality (login, security, preferences). These cannot be disabled.
• Functional Cookies: Remember your preferences (language, region, display settings)
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics with IP anonymization)
• Performance Cookies: Monitor site performance and speed

7.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

• Block all cookies
• Block third-party cookies
• Delete existing cookies
• Receive notifications before cookies are set

Note: Disabling certain cookies may affect website functionality and user experience.

8. Your Rights & Control Over Your Data

You have extensive rights regarding your personal data. To exercise these rights, contact us at info@sedconobledubaillc.com or privacy@sedconobledubaillc.com:

8.1 Access Rights

• Request a copy of all personal data we hold about you
• Understand how we process and use your data
• Receive information about data sources and recipients

8.2 Correction Rights

• Request correction of inaccurate or incomplete data
• Update your account information directly through your account settings

8.3 Deletion Rights ("Right to be Forgotten")

• Request deletion of your personal data, subject to legal retention requirements
• We will delete data within 30 days unless we have legitimate legal or business reasons to retain it

8.4 Data Portability

• Request your data in a structured, machine-readable format (e.g., JSON, CSV)
• Transfer your data to another service provider

8.5 Restriction of Processing

• Request that we limit how we process your data in certain circumstances

8.6 Objection Rights

• Object to processing based on legitimate interests
• Opt-out of direct marketing communications at any time

8.7 Withdrawal of Consent

• Withdraw consent for data processing where processing is based on consent
• This does not affect the lawfulness of processing before withdrawal

8.8 Complaint Rights

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated:

• EU: Your local Data Protection Authority (DPA)
• UK: Information Commissioner's Office (ICO)
• California: California Attorney General
• UAE: Data Protection Office, UAE

8.9 Response Time

We will respond to your requests within 30 days (or as required by applicable law). We may request verification of your identity to protect your privacy.

9. International Data Transfers

Sedco Noble Dubai LLC operates globally, and your data may be transferred to and processed in countries outside your country of residence, including the United Arab Emirates (UAE).

9.1 Transfer Safeguards

When transferring data internationally, we implement appropriate safeguards to protect your data:

• Standard Contractual Clauses (SCCs): EU-approved contractual clauses ensuring data protection standards
• Adequacy Decisions: Transfer to countries with recognized adequate data protection levels
• Binding Corporate Rules: Internal policies ensuring consistent data protection across jurisdictions
• Data Processing Agreements: Strict agreements with service providers requiring compliance with applicable data protection laws

9.2 Your Rights Regarding Transfers

By using our Service, you consent to the transfer of your data as described above. You may contact us to learn more about specific safeguards applied to your data transfers.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Account Data: Retained while your account is active and for up to 2 years after account closure
• Transaction Records: Retained for 7 years to comply with financial and tax regulations
• Marketing Data: Retained until you opt-out or request deletion
• Legal Requirements: Some data may be retained longer if required by law or for legal claims

After the retention period, we securely delete or anonymize your data.

11. Data Breach Notification Commitment

In the event of a data breach that poses a risk to your rights and freedoms, we commit to:

• Timely Notification: Notify affected users within 72 hours (as required by GDPR) or within the timeframe specified by applicable local laws
• Authority Notification: Report breaches to relevant data protection authorities within required timeframes
• Transparency: Provide clear information about the nature of the breach, data affected, and steps we are taking
• Remediation: Take immediate steps to contain the breach and prevent future occurrences
• User Support: Provide guidance on steps users can take to protect themselves

Notification will be sent via email to the address associated with your account or through a prominent notice on our website if email is unavailable.

12. Children's Privacy

Our Service is not intended for individuals under the age of 16 (or 13 in some jurisdictions, such as the United States under COPPA). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

If we become aware that we have collected personal information from a child without parental consent, we will delete that information promptly.

13. Email Privacy & Display Policy

Email Collection: We require an email address for certain features, including:

• Account registration and authentication
• Comment submission (to prevent spam and enable moderation)
• Service communications and notifications

Email Display: Your email address is never displayed publicly on our website. It is:

• Used only for administrative purposes (account management, notifications)
• Stored securely and accessed only by authorized personnel
• Not shared with other users or third parties (except as specified in this policy)

This protects you from spam, phishing, and unauthorized contact resulting from email scraping or harvesting.

14. Marketing Communications & Opt-Out

Consent-Based Marketing: We only send marketing emails with your explicit consent. You can opt-in when:

• Creating an account
• Submitting contact forms
• Subscribing to newsletters

Easy Opt-Out: You can unsubscribe from marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Updating your preferences in your account settings
• Contacting us directly at info@sedconobledubaillc.com

Transactional Emails: Please note that transactional emails (account notifications, service updates, password resets) are necessary for service operation and cannot be opted out of.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Update the "Last Updated" date at the top of this page
• Notify you of material changes via email or a prominent notice on our website
• Provide advance notice for significant changes when possible

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy. If you disagree with changes, you may stop using the Service and request deletion of your data.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Privacy Officer Email: privacy@sedconobledubaillc.com
• General Contact: info@sedconobledubaillc.com
• Website: https://sedconobledubaillc.com
• Data Request Form: Available through your account settings or by email request

We aim to respond to all privacy inquiries within 30 days.

17. Definitions

Personal Data/Information:

Any information that can identify, relate to, describe, or be associated with an individual, such as name, email, IP address, or online identifier.

Processing:

Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

Data Controller:

The entity that determines the purposes and means of processing personal data (Sedco Noble Dubai LLC).

Data Processor:

A third party that processes data on behalf of the data controller.

Cookies:

Small text files stored on your device that enable website functionality and analytics.

GDPR:

General Data Protection Regulation (EU Regulation 2016/679).

CCPA:

California Consumer Privacy Act.

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